How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Clinicsoftware Tree Service to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template and not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Clinicsoftware Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If Your Concern Is a Provider

Providers in our network are independent businesses. They are responsible for their own quotes, prices, work and customer service. If you have a problem with tree work on your property, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short may be removed. Please know that Clinicsoftware Tree Service cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

How to Send a Complaint

Email contact@clinicsoftware.living and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For issues involving licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@clinicsoftware.living